FAQs

Complete Care is a multi-specialty healthcare facility that helps patients recover after an auto or workplace accident. We take a holistic approach and offer our patients convenient care with rehab, imaging, orthopedic and neuro professionals all under one roof.

Many providers, including primary care, urgent care and emergency departments, refer their patients to providers who treat auto accident or workplace injuries, like Complete Care, because we can fully diagnose and treat injuries through orthopedic care, pain management, chiropractic and rehabilitation.  Accident-related care also requires detailed medical records for insurance claims, personal injury cases or workers’ compensation.

If you have been in a car accident in the state of Florida, your health care is insured by your auto insurance – Personal Injury Protection – as part of its “no-fault insurance”.  No matter who caused the accident, PIP can cover injuries to the driver and passengers. 

Like your primary care doctor refers you to a heart doctor or gastroenterologist, you were referred to Complete Care because we focus on soft tissue injury, spine and orthopedics, neurology, pain management and mental health services needed in post-accident care. Our doctors have seen thousands of car accident injuries and helped patients regain function, relieve pain and get back to the activities that they enjoy. 

Learn more about primary care referrals.

Complete Care accepts most auto insurance plans and we are in network for many Workers’ Compensation Insurance carriers and Third-Party Administrators. We offer self-pay options. We do not accept major medical insurance at this time.

Learn more about payment & insurance options.

Walk in and same-day appointments are available. We encourage you to schedule an appointment with our New Patient Counselors so we can help you find a clinic with availability to minimize your wait time.

Complete Care clinics are located in 11 counties across Central Florida. We have 30+ convenient offices so that we can help our patients regain function and offer pain relief that is close to home. In most areas, we are within 20-minutes of your work or home in Orange, Osceola, Seminole, Sumter, Polk, Lake, Osceola, Marion, Brevard, Hillsborough and Pasco Counties.

Visit our locations page to find the location nearest you.

Car accidents, even low-speed ones, can cause trauma to the body. After a car crash, you may be in shock, and it’s not until the day after or a few days later that injury symptoms begin to surface.

Always be seen by a doctor right away for a thorough medical evaluation. In Florida, you need to be seen by a doctor within 14 days from the date of the accident to file claims to your personal injury protection insurance coverage for medical care.

Many new patients are not sure what to expect during their first appointment.  Your first visit will include recording your medical history and a physical examination. Imaging or lab tests (such as MRI, CT scan or X-ray) may be used to confirm a diagnosis.

The combination of the history, exam and diagnostic studies will enable us to reach a diagnosis and determine if a treatment plan is needed. If your doctor decides you would be more appropriately managed or co-managed by another healthcare professional, they will make a referral. As part of this process, the doctor will also explain your condition, recommend a treatment plan and review the risks and benefits of all procedures.