FAQs

We have provided answers to our most frequently asked questions below. If you don’t see your question in this list, please contact us so we can get you an answer quickly.

Complete Care is a multi-specialty healthcare facility that specializes in helping patients recover (fully) after an auto accident. We take a holistic approach and offer our patients convenient care with rehab, imaging, orthopedic and neuro professionals all under one roof.

Many Primary Care Providers refer their patients to specialists specifically trained in treating auto accident injuries, like Complete Care. Many of these injuries are difficult to find. Musculoskeletal injuries can cause referred pain to areas that seem unrelated to the injured area. Often PCPs don’t know how to locate these “hidden injuries”.

If you have been in a car accident in the state of Florida, your health care is insured by your auto insurance – Personal Injury Protection – as part of its “no-fault insurance”.  No matter who caused the accident, PIP can cover injuries to the driver and passengers. 

Like your primary care doctor refers you to a heart doctor or gastroenterologist, you were referred to Complete Care because we focus on soft tissue injury, spine and orthopedics, neurology, pain management and mental health services needed in post-accident care. Our doctors have seen thousands of car accident injuries and helped patients regain function, relieve pain and get back to the activities that they enjoy. 

Learn more about primary care referrals.

Complete Care accepts most auto insurance plans and we offer self-pay options. We do not accept major medical insurance at this time.

Learn more about payment & insurance options.

Complete Care clinics are located in 10 counties across Central Florida. We have more than 36 offices so that we can help our patients regain function and offer pain relief. In most areas, we are withing 20-minutes from your work or home in Orange, Osceola, Seminole, Sumter, Polk, Lake, Osceola, Marion, Brevard and Hillsborough Counties.

Visit our locations page to find the location nearest you.

Walk in and same day appointments are available. We encourage you to schedule an appointment with our New Patient Counselors so we can help you find a clinic with availability to minimize your wait time.

Car accidents, even low speed ones, can cause trauma to the body. After a car crash, you may be in shock and it’s not until later that injury symptoms begin to surface.

Always be seen by a doctor right away to ensure you don’t have any hidden issues that could develop into chronic pain down the road. In Florida, you need to be seen by a doctor within 14 days from the date of the accident to file claims to your personal injury protection insurance coverage for medical care.

Many new patients are not sure what to expect during their first appointment. We start by taking a patient’s history and then performing a physical examination to develop a working diagnosis. Imaging or lab tests (such as MRI, CT scan or X-ray) may be used to confirm a diagnosis.

The combination of the history, exam, and diagnostic studies will enable us to reach a diagnosis and establish a treatment plan. If your doctor determines you would be more appropriately managed or co-managed by another health care professional, he or she will make the proper referral. As part of this process, the doctor will also explain your condition, recommend a treatment plan and review the risks and benefits of all procedures.

Chiropractic Care FAQs

Doctors of Chiropractic (DCs) care for patients of all ages, with a variety of health conditions. Chiropractors are especially well known for their expertise in caring for patients with back pain, neck pain, and headaches for their highly skilled manipulations or chiropractic adjustments.

They also care for patients with a wide range of injuries and disorders of the musculoskeletal system, involving the muscles, ligaments, and joints. These painful conditions often involve or impact the nervous system, which can cause referred pain and dysfunction distant to the region of injury.

The benefits of chiropractic care extend to general health issues, as well, since our body structure affects our overall function. Chiropractors counsel patients on injuries, nutrition, exercise, healthy habits, and occupational and lifestyle modification.

Chiropractic is widely recognized as one of the safest drug-free, non-invasive therapies available for the treatment of neuromusculoskeletal complaints. Although chiropractic has an excellent safety record, no health treatment is completely free of potential adverse effects. The risks associated with chiropractic, however, are very small.

Doctors of chiropractic are well trained professionals who provide patients with safe, effective care for a variety of common conditions. Their extensive education has prepared them to identify patients who have special risk factors and to get those patients the most appropriate care, even if that requires referral to a medical specialist.

Many patients feel immediate relief following chiropractic treatment, but some may experience mild soreness, stiffness or aching, just as they do after some forms of exercise. Current research shows that minor discomfort or soreness following spinal manipulation typically fades within 24 hours.

A referral is not needed to see a Chiropractor at Complete Care after you have experienced a car accident.

Chiropractic care is appropriate for all ages and Complete Care provides pediatric care at its Injury Care & Rehab locations.

The hands-on nature of the chiropractic treatment is essentially what requires patients to visit the chiropractor a number of times. To be treated by a chiropractor, a patient needs to be in his or her office.

In contrast, a course of treatment from medical doctors often involves a pre-established plan that is conducted at home (i.e. taking a course of antibiotics once a day for a couple of weeks). A chiropractor may provide acute, chronic, and/or preventive care thus making a certain number of visits sometimes necessary. Your doctor will tell you the extent of treatment recommended and how long you can expect it to last.

Chiropractic adjustment or manipulation is a manual procedure that utilizes the highly refined skills developed during the doctor of chiropractic’s intensive years of chiropractic education. The chiropractic physician typically uses his or her hands–or an instrument–to manipulate the joints of the body, particularly the spine, in order to restore or enhance joint function. This often helps resolve joint inflammation and reduces the patient’s pain.

Chiropractic manipulation is a highly controlled procedure that rarely causes discomfort. The chiropractor adapts the procedure to meet the specific needs of each patient. Patients often note positive changes in their symptoms immediately following treatment.

Adjustment (or manipulation) of a joint may result in the release of a gas bubble between the joints, which makes a popping sound. The same thing occurs when you “crack” your knuckles. The noise is caused by the change of pressure within the joint, which results in gas bubbles being released. There is usually no, or minimal, discomfort involved.

One of the best ways to locate a doctor of chiropractic (DC) near you by using Find a Doctor. You can also select a DC is by getting a referral from a friend, family member, colleague, or another health care provider.

Chiropractors are being recognized to admit and treat patients in hospitals and to use outpatient clinical facilities (such as labs, x-rays, etc.) for their non-hospitalized patients. Hospital privileges were first granted in 1983.

Doctors of chiropractic care educated as primary contact health care providers, with an emphasis on diagnosis and treatment of conditions related to the musculoskeletal system (the muscles, ligaments, and joints of the spine and extremities) and the nerves that supply them. Educational requirements for doctors of chiropractic are among the most stringent of any of the health care professions. The typical applicant for chiropractic college has already acquired nearly four years of pre-medical undergraduate college education, including courses in biology, inorganic and organic chemistry, physics, psychology, and related lab work. Once accepted into an accredited chiropractic college, the requirements become even more demanding — four to five academic years of professional study are the standard. Doctors of chiropractic are educated in orthopedics, neurology, physiology, human anatomy, clinical diagnosis including laboratory procedures, diagnostic imaging, exercise, nutrition rehabilitation, and more. Because chiropractic care includes highly skilled manipulation/adjusting techniques, a significant portion of time is spent in clinical technique training to master these important manipulative procedures. In total, the chiropractic college curriculum includes a minimum of 4,200 hours of classroom, laboratory and clinical experience. The course of study is approved by an accrediting agency that is fully recognized by the U.S. Department of Education.

Interventional Pain Management FAQs

Complete Care’s Interventional pain management program uses a multidisciplinary approach to diagnose and treat pain caused by auto accidents. Our anesthesiologists, orthopedists, neurologists, chiropractors and nurses collaborate to create individual, comprehensive treatment plans to effectively treat your specific pain condition.

Our primary focus is on minimally invasive interventional techniques to provide long-term pain relief, but we also prescribe other modalities such as durable medical equipment, such as back braces and TENS units, and physiotherapy.

Some procedures our physicians use to help eliminate and manage pain are epidural steroid injections, facet and medial branch blocks, radiofrequency neurotomy, large joint steroid injections and trigger point injections. 

Our doctors have extensive training in numerous pain management techniques that have been clinically proven to help reduce or eliminate pain from auto injuries.

Our interventional pain physicians diagnose and treat people who have pain in the neck, back, arms, and legs that has been caused by an injury from an auto accident. They will perform a comprehensive exam, review all applicable imaging and diagnostic testing and formulate a unique care plan that best fits your needs.

During your first visit, you will have a comprehensive medical examination where our board-certified physicians will take a thorough history and perform a physical exam. Our physicians identify possible areas that are causing your pain and explain different procedures that are available to reduce pain.

Our primary focus is on interventional techniques to relieve pain,but we also prescribe other modalities such as durable medical equipment, such as back braces and TENS units, and physiotherapy. After a thorough evaluation, our physicians will ensure each patient is receiving the best plan for their individual needs and make any necessary referrals.

Most injections are outpatient procedures done in our clinic, which means that the procedure is done without being admitted to a hospital. All patients go home within an hour of their appointment time unless otherwise instructed by the physician.

You will be given specific instructions on how to prepare in advance for your procedure during scheduling.

Please follow these instructions to ensure your safety and to prevent your procedure from being rescheduled or postponed.

If there are any questions, your case manager or surgical coordinator will be happy to help.

Complete Care Spine & Orthopedics FAQs

During your first visit, you will have a comprehensive medical examination where our board-certified physicians will take a thorough history and perform a physical exam. Our physicians identify possible areas that are causing your pain and explain different procedures that are available to reduce pain.

Our interventional pain physicians diagnose and treat people who have pain in the neck, back, arms, and legs that has been caused by an injury from an auto accident. They will perform a comprehensive exam, review all applicable imaging and testing and formulate a care plan that best fits your needs.

As an interventional pain office, we try to create individual, comprehensive treatment plans to effectively treat your specific pain condition. Our primary focus is on interventional techniques but can also prescribe other modalities such as durable medical equipment, such as back braces and TENS units, and physiotherapy. After a thorough evaluation, our physicians will ensure each patient is receiving the best plan for their individual needs and make any necessary referrals.

Most injections are outpatient procedures done in our clinic, which means that the procedure is done without being admitted to a hospital. All patients go home within an hour of their appointment time unless otherwise instructed by the physician.

When scheduling your procedure you will be given specific instructions on how to prepare. Please follow these instructions to ensure your safety and to prevent your procedure from being rescheduled or postponed. There is a list of medications provided that you will need to abstain from for seven days prior to your procedure. If you are on medications that require clearance from your primary physician, we will need to verify that clearance is received prior to your procedure date. If there are any questions, your case manager or surgical coordinator will be happy to help.