Comprehensive Group Practice for the Injured

About Complete Care

Complete Care is a multi-disciplinary practice serving patients who have physical injuries as a result of trauma. Complete Care and its family of practices are characterized by core competencies of cultural, clinical, and operational excellence. We strive to meet every patients' individual needs with skillfulness and professionalism.

Complete Care consists of three branches of multi-specialty clinics that help those who have been injured in auto accidents in Orlando:

  • MRI
  • Traumatic Brain Injury Protocols
  • Low Back Pain
  • Neck Pain
  • Knee Pain
  • Back Pain
  • Shoulder Pain
  • Carpal Tunnel Syndrome
  • Balance Issues
  • Sciatica
  • Muscle Strains/Sprains
  • Whiplash/Auto Injuries
  • Headaches
  • Concussions
  • Traumatic Brain Injury
  • Numbness/Tingling

Four Key Tenets

Our broad range of services are designed to meet the needs of each patient. In order to do so, we subscribe to four key tenets: Comprehensive, Compassionate, Conscious, Collaborative

We ensure our patients have access to COMPREHENSIVE methodologies tailored for each case. We believe being COMPASSIONATE allows us to offer our patients the level of care they require. We remain CONSCIOUS of the psychological and physiological states of our patients to make certain there is a clear understanding of the proper course of action. We are COLLABORATIVE in order to create constructive dialog throughout our organization, maintaining positive connections between our associates and our patients.

Whether through overarching clinical operations or through individualized patient wellness, we deliver unparalleled excellence. And, together we are driving toward recovery.


My 17yr old daughter was in an accident and rolled her car, a mother’s worst nightmare. I work in healthcare and have been referring patients here but now actually needed to use the services personally, which is helpful having first hand experience to share with my patients if they have questions. While the drive is a little far right now coming from Palm Bay to Cocoa, I am choosing to do that because I absolutely love the establishment and staff here. From the full assessment of my daughter’s injuries, aches and pains to the therapy sessions tailored to her injuries, Complete Care is top notch! Everything was explained to my daughter and myself in depth and everyone has been been very accommodating and helpful. Thank you guys for being here to help in such a scary time for us.


Complete Care Cocoa

I had an accident and this place made me feel at home. They understood and walked me through each process and what to do to get better. All the people here are very nice and I look forward to coming to therapy, not a lot of people can say that. This was my first physical therapy experience ever and by far a very good experience.


Complete Care Lake Mary

"My name is Alan, I am 37 years old and work for Hertz @ OIA. I just completed my therapy sessions. It was one of the best things I’ve ever done for wellness of my body. I no longer have pain in my neck and back areas. The staff at IPM really took good care of me and all my needs. I would highly recommend therapy for anybody that has any issues that need to be relieved."


Complete Care South Semoran (East Orlando)

I had an injury back in January, since then I've been visiting Complete care 2-3 times per week. While some might see this as an inconvenience, to take that much time out of your life for something that could have been avoidable, I see it as a blessing. I have gotten to meet and work with some of the kindest people I have had a chance to meet. The receptionists are all amazing (Claudy, Isabel and Marcela), making sure I am welcomed by name when I enter the office and making sure that my future appointment are scheduled. ALL of the therapists are amazing (Edna, Damian, Caroline, Sam, Aime, and Valery), remember me by name, ask me about my day and what my plans are for the weekend, they truly care about each individual. To round out the crew I get to end each appointment with Dr Rivera, she makes sure I'm in alignment before I leave each visit. With the assistance of Xavier and boss Betsy, they are an amazing office and I would never hesitate from receiving treatment here again if needed in the future.


Complete Care Hunter's Creek

This is an amazing place for treatment. The team is so kind, super knowledgeable, and understanding! I especially like how Dr. Becky specifically designs treatment for each person. And the adjustments and the exercises actually work! I am so much better. I have had lots of physical therapy in the past but nothing like Complete Care. The chiropractic care is phenomenal! You will not go wrong giving this team a try!


Complete Care DeLand

The Complete Care at Waterford Lakes has provided amazing care after my car accident. They were thorough all around when it came to my treatment. From explaining exactly what was wrong with me to walking me through recovery exercises. Without their support I would still be in a lot of pain, but now I’m able to go back to some of my day to day enjoyments like gardening and biking.


Complete Care Waterford Lakes

The staff is friendly and understanding. They work with you to align your physical limits with their therapy plans, and accept your input and comfort levels. It’s not “one size fits all” and that is what healing should be! I would highly recommend them to patients new to physical/chiropractic therapy, as well as those who have had those services before.


Complete Care Plant City

Came here after I got into my car accident and was told I had to do X-rays Ms.Eilleen did them and she was absolutely amazing I was very nervous not knowing what was wrong and she calmed me down the whole time getting mine done she’s an amazing person ! Very kind and helpful and answered every question I had. She made my whole experience good after a tough time with the car crash.


Complete Care Lakeland

Why Complete Care?

Variety of Treatment Options

Complete Care is unique due to the broad range of services we offer. Within our three multi-specialty facilities, we offer chiropractic care and rehabilitation, imaging services, and orthopedic specialists. This is rare to find in healthcare, as most facilities offer just one of those services. We found that patients who had been in auto accidents did not have one central place to have all their needs met. We also saw that getting a timely referral to a medical facility was difficult for patients, allowing their injuries to go over-looked and worsen over time. This is why Complete Care was founded and we strive to offer the best experience possible for each individual who walks through our doors.

In 2008 the founders for Complete Care saw a dire need in the community for clinics and doctors who would provide excellent evaluation and treatment for those suffering from auto injuries. They brought their extensive experience together with other top medical professionals that have a deep understanding of how the body functions and how to treat musculoskeletal injuries. Between our 9 orthopedic specialists, 18 chiropractic physicians and 2 diagnostic radiologists, there is a broad range of knowledge and experience that each of our patients have immediate access to. In the past ten years, they have helped thousands of patients regain function and reduce pain. Our doctors continually educate themselves in new technologies and modalities to help our patients in the most effective ways possible.

We have multiple locations throughout Central Florida with new office locations coming soon. Only a 20-minute drive or less to one of our clinics from most workplaces and homes in Central Florida.

Our facilities are equipped with up-to-date technology to offer the most advanced diagnostic and treatment tools for our patients. We use digital x-ray to evaluate injuries to the spine, joints and to evaluate sustained whiplash. Our high-field MRI scanners have shorter scan times and clearer images to provide our patients with a better experience and quality diagnostic imaging. We also offer Traumatic Brain Injury protocols that use new technology to visualize the brain and how much damage has occurred. Our digital functional muscle strength and range of motion testing allow our physicians to determine the severity of each injury and precisely track the progress of each patient.

Each medical provider in our offices treats every patient with the utmost respect and compassion. We understand how frustrating it can be when you are in pain and struggling to return to normal daily activities. Our physicians and medical staff undergo monthly training in communication and customer service to not only provide our patients the best possible medical care, but also give the support and encouragement needed for success on their road to recovery.

Complete Care staff members strive to provide the best customer service in the industry. One core value that we abide by is "embody serviceship" which means going above and beyond for our patients, our team members, and whoever we cross paths with that may need help. We have a dedicated team of Patient Advocates and New Patient Counselors that work together to reach out to the community and help those suffering find the right doctor in a timely fashion for their health needs. Our Administrative Health Coordinators offer smiling faces to each patient that walks in our doors and will work closely with them to ensure their treatment schedule is convenient and up to date. Case Managers in each office act as the "go-to" person for any question or concern, and to ensure each patient feels comfortable and understands each aspect of their care plan. Our medical records and billing departments are fully trained and detail-oriented to maintain accurate documentation and timely billing processes. Each team member at Complete Care works together to achieve clinical excellence.

Complete Care is proud to offer translation services for most languages. We also have paperwork in English, Spanish, and Creole.

Complete Care Core Values

Have Integrity

Our team at Complete Care works tirelessly each day to uphold our mission to serve our community with clinical excellence without cutting corners to deliver the best results possible.

Exhibit Leadership

Our goal is to provide each patient the resources and guidance they need to reach their goals on their road to recovery. We want to lead the industry by example by providing the best care possible.

Embody Serviceship

Serviceship to us means always going above and beyond for our patients, our team members, and whoever we cross paths with that may need help.

Serve with Efficiency

Patients who have been injured deserve the time necessary to understand their injuries and heal properly. Our goal is to deliver timely examinations, cutting-edge procedures, and superior performance to provide immediate care without sacrificing quality.

Exude Passion

We are passionate about what we do here at Complete Care because each day we get to see our hard work help those who are in pain and suffering.

Exercise Professionalism

We strive to create a professional and welcoming atmosphere for each patient that walks through our doors. We believe everyone deserves to be treated with respect and dignity, while feeling at home and comfortable with every team member.