Request Patient Records

Patients, doctor offices and insurance companies

To submit a request for medical records from Complete Care, please email us at records@complete-care.com or FAX (407) 992-0100. Please provide a signed records release, if you are not the patient, and specifications of your needs. Requests submitted without a records release signed by the patient may have a delay in processing.

Authorized Legal Representatives

Complete Care is utilizing a case management system called SimplifyPi. This system will allow authorized legal representatives to request medical records and billing on behalf of their clients on a secure and HIPAA compliant site. Please visit https://my.simplifypi.com/login to generate your request from your client's case or register if it is your first time.

If you have any questions, you can reach out to CCAdminForSPI@complete-care.com.