Request Patient Records

Patients, doctor offices and insurance companies

To submit a request for medical records from Complete Care, please email us at or FAX (407) 992-0100. Please provide a signed records release, if you are not the patient, and specifications of your needs. Requests submitted without a records release signed by the patient may have a delay in processing.

Authorized Legal Representatives

Complete Care is utilizing a case management system called SimplifyPi. This system will allow authorized legal representatives to request medical records and billing on behalf of their clients on a secure and HIPAA compliant site. Please visit to generate your request from your client’s case or register if it is your first time.

If you have any questions, you can reach out to