Great team here. Peggy, Shayda, and Kierstyn at the front desk are always accommodating with scheduling. For the PT part of the visits, Ella, Nisa, and Cassandra are all awesome (Gabby and Chelsea too, even though they’re at different locations now). This group seems to work really well together. I’ve seen each of them handle multiple patients simultaneously and effectively, tagging in/out for each other as needed. You’re never left waiting beyond a few minutes if it’s particularly busy. They take your feedback into consideration for all the exercises they have you do, and are pleasant while doing so.

This place is by far the BEST!!! Shayda & Kierstyn will always greet you with a smile and make you feel very comfortable. They work together to get you everything you need!! I highly recommend this establishment.

Kierstyn and Shayda are the best! They make the not so fun activities like physical therapy and doctor’s appointments more enjoyable and they make sure that everything is taken care of for smooth sailing for the rest of your healing process.

The people at Complete Care (Dixon Blvd) do live up to their name by providing the “Complete Care” that I need! They have been caring for my physical recovery through hands-on therapy at their Integrative Physical Medicine Center, also by setting up appointments for MRI in Longwood, and appointments for consulation for physical progress interviews with Interventional Associates. By doing so they make sure they cover “all the bases” thus providing “complete care”. Presently, I go to the Integrative Physical Medicine center, on average three times per week. The people there are a real pleasure to interact with, and this is exactly what is needed to brighten the day for someone who is going through the painful aftermath of a vehicle accident. Erin R. always welcomes me with the warmest smile and greets me with the kindest words, thus setting the tone for a pleasant day’s interaction with the rest of the staff and a pleasant mood throughout my therapy. Laquanna H, though fairly new at the Dixon Blvd branch which I go to, has quickly become versed in her role as Administrative Health Ccordinator. This is evident by the highly professional way she answers the phone whenever I call, and how accommodating she is whenever I need a reschedule. Dr. Martinez always show empathy by the way he always ask how is my day going, how I am doing, and by adjusting the pressure and duration of the Arthro-Stem according to my needs. Through conversation Dr. Martinez tries to find common ground with his patients as he did with me. By showing interest, he learnt that I am originally from Jamaica, and I learnt that he is from Puerto Rico thus making us Caribbean brothers. Ryan C. though I do not interact with him on a daily basis, he has certainly left a first impression on me. As the Practice Manager, the caring interest he showed on my initial visit is one that I still remember.

I have been going to complete care for just over a month. From the first visit, I have been impressed. Kierstyn and Shayda were patient with all of my questions, and helped me understand the process. Rick and KC explained everything to me in a way I could understand it and did not rush me. I never feel like just a number there. Gabby, Ella and Amber are excellent therapists who are knowledgeable and personable, and Dr. Searles has such a friendly demeanor and is willing to answer questions as well. Overall, a great experience. Highly recommend!

Thank you Erin R and LA Quannatt